FAQ / Setup
Find answers to the most frequently asked questions about setting up Your HR System.
How long does it take to get up and running with Your HR System?
You have 2 options available to you when setting up your new account – “self serve”, or “basic setup service”.
If you decide to use our setup service, you will be assigned a HR consultant who will guide you through the process and accompany you through the onboarding. Depending on the company size, this process can usually take around 4-6 weeks from the signing of the contract until Your HR System is ready for use in your company.
During the set-up period, will I be assigned a fixed contact person?
If you use our “basic setup service” – yes. As a new client, you will receive a fixed contact person from Your HR System who will support you during the setup process and accompany you through onboarding.
Do I need computer programming knowledge for the setup?
No, all of the configuration and setup steps can be completed using the friendly user interface.
Does the setup take place on-site?
No. Your contact person accompanies you by telephone and through short Webinar / Screen-sharing sessions as Your HR System is set up.
Is there an additional cost for setup?
There will be a one-time fee dependent on the size of your company for the setup of your account.